Lunch Seminar: G-localization - Customer Experience Design in E-commerce Era
Lunch Seminar: G-localization – Customer Experience Design in E-commerce Era

The development of e-commerce allows you to reach your international audiences digitally and effectively nowadays. Localization and customer-centric approaches are the 2 key areas you may need to carefully design in order to capture the attention of your international customers. CEO of Practicology, an international OmniChannel Business Consultancy, Mr. Chris Vincent will share our research findings on how localization elements, including payment, content, delivery and customer service standard are affecting the multichannel business. He will also share the insight with real world examples on how retailers should prioritize these elements.

RSVP now to secure your spot!

 

 

About the Speaker

Chris Vincent, CEO at PracticologyCV 2015 - New

Chris is an eCommerce and Multi-Channel Leader and he has been delivering change projects for businesses for over 18 years in North America, the UK and Asia Pacific and has worked at the C level in multichannel retailers for a number of years in Australia. Chris now heads up the global management of the UK’s fastest growing Commerce and Multi-Channel Consultancy. He has worked with over 140 retailers in the region covering all aspects of the Multi-Channel from strategy through to execution and has helped many businesses accelerate their growth.

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WHERE

UniCredit, Prague Room, 26/F, Man Yee Building, 68 Des Voeux Road Central, Central, Hong Kong

WHEN

January 25 2018, 12:30 pm - 2:00 pm

ATTENDANCE FEES

Members 180HKD
Non-Members 250HKD
(Including Italian style buffet)

CONTACT PERSON

CONTACT INFORMATION

icc@icc.org.hk

IN COLLABORATION WITH

Lunch Seminar: G-localization - Customer Experience Design in E-commerce Era


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